Returns & Refund Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the need to return your order is a due to an error on our part, or if your order was received damaged or faulty.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund much more quickly.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Personalised Items

If you change your mind on the goods you have ordered, simply send back within 7 days of receipt. Please contact us first, as personalised products cannot be refunded or exchanged, unless we have misspelled the text etc. We will refund the cost of the goods less the shipping if the goods are found to be damaged. Please include full name, address and telephone number when returning goods so we can refund you.

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Returns Can Be Sent To:

Wedding Dress Travel Boxes

Little Parks, Willersley, Hereford

HR3 6ED